Returns & 30-Day Home Trial
The eFOLDi Lite offer advertises a 30-day home trial so you can consider how the scooter fits your everyday routine.
Starting a return
If the scooter is not right for you, use the support information in your order confirmation to ask about starting a return within the advertised 30-day home trial period.
Return and refund details
Please review the return instructions and eligibility information supplied with your order before sending an item back. Refunds and any applicable return or shipping costs are handled according to the terms provided for that order.
Before you send an item
Contact support first and follow the return instructions for your order. Keep your order confirmation and any return tracking information until the matter is resolved.